Refund policy
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30
Day window
Contact us within 30 days of receiving your order.
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↺
Full refund
No partial credits, no store credit unless you want it.
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✓
No return shipping
Keep the soap. We don't need it back.
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What qualifies
Damaged bar, wrong item, never arrived, didn't like it. Anything. We're not going to make it difficult over a bar of soap.
What doesn't qualify
Orders placed more than 30 days ago.
How to get a refund
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01
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Email us Send your order number and what went wrong to natesnattysoap@gmail.com. That's all we need. |
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02
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We get back to you within 1 business day Nate reads every message personally. No support queue, no bot. |
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03
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Refund processed Back on your card within 5–7 business days depending on your bank. |
Questions
Email natesnattysoap@gmail.com — Nate responds personally.